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Regulatory Compliance: All Members will abide by the law and regulations of the jurisdiction where they propose to do business.
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Accountability: To enhance customer confidence in gaming system integrity, Members making their service available in a jurisdiction voluntarily agree to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or governmental authority or to any independent testing authority, in accordance with generally accepted methods for protecting proprietary information.
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Consumer Privacy and Data Protection: Members will design and operate their services to afford customers privacy and confidentiality and will post their confidentiality practices and procedures.
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Truth in Advertising: Members shall be truthful in all promotions and publish only accurate information about their operations.
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Dispute Resolution and Audit Trails: In order to provide prompt and efficient dispute resolution each member will retain detailed transaction records which will be archived, accessible and auditable by any legitimate gaming commission or government authority.
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Limiting Access by Minors: Members will institute adequate controls to prohibit minors from accessing their gaming systems.
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Controlling Compulsive Gambling: Members will implement adequate procedures to identify and curtail compulsive gambling.
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Banking and Transaction Processing: Members will conduct their banking and financial affairs in accordance with generally accepted standards of internationally recognized banking institutions.
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Prize Payouts: Members will pay winnings and account balances promptly on demand.
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Corporate Citizenship: Members will endeavor to support public service initiatives in harmony with the jurisdictions in which they provide their services.